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Order Management

Streamline your B2B order processing with BrandGate's comprehensive order management system.

Order Management

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Orders will appear here once placed.

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Key Features

Our order management platform offers powerful tools to streamline your B2B ordering process

Real-time Order Tracking

Track the status of orders from placement to delivery with automatic updates.

Automated Order Processing

Streamline your workflow with automated order processing, reducing manual tasks and errors.

Integrated Shipping Solutions

Connect with multiple shipping providers, generate labels, and track shipments seamlessly.

Advanced Order Analytics

Gain insights into order trends, performance metrics, and business growth opportunities.

The Order Process

BrandGate streamlines every step of the order lifecycle

1

Order Placement

Distributors place orders through their personalized portal with real-time inventory visibility.

2

Order Verification

Automated validation checks ensure accurate pricing, availability, and customer-specific terms.

3

Order Processing

Orders are processed efficiently with automated workflows and inventory updates.

4

Fulfillment

Seamless integration with shipping providers for label generation and tracking.

5

Post-Order

Automated invoicing, payment processing, and customer feedback collection.

Frequently Asked Questions

Find answers to common questions about our order management capabilities

How quickly are orders processed?

Orders are typically processed within minutes of being placed. You'll receive real-time notifications as the order progresses through each stage of fulfillment.

Can I customize the order workflow?

Yes, BrandGate allows you to customize the order workflow to match your specific business processes. You can define custom statuses, automation rules, and notification preferences.

How do returns and exchanges work?

Our platform includes a comprehensive returns management system. You can process returns, issue refunds, and manage exchanges directly through the order management interface.

Can customers track their orders?

Yes, customers receive order tracking information automatically. They can view real-time status updates through a branded tracking page linked in their order confirmation emails.

Ready to Streamline Your Order Management?

Get started with BrandGate's powerful order management solution today.